Frrequentiy and Key Management Unit IP 9720. 1/2 TH 004903 Service management and marketing : a customer relationship management approach / Christian Grönroos Strategisch marketing management / Bronislaw Verhage : [Tekstboek] facetten van informatiemanagement Kwaliteitsmanagement in de documentaire informatie / Annemieke Jurgens, Kees de Bondt ; [red.: Coribo, Els Ooitman ... et al.] horse : its treatment in health and disease with a complete guide to breeding, training and management / J. Wortley Axe : 9 Schaduwen over de woestijn : strategie, management en organisatie van het Duitse en Britse leger van Versailles tot El Alamein: theorie en praktijk / J.J. … Managing conservation in museums / Suzanne Keene Production handbook / ed. by L.P. Alford, and John R. Bangs Logistiek Maintenance Management. FM 38-5 summary of the history, construction and effects in warfare of the projectile-throwing engines of the Ancients : with a treatise on the structure, power and … Preservation management : policies and practices in British libraries / John Feather, Graham Matthews, and Paul Eden Projectmatig werken bij de hand / R. Kor en G. Wijnen